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Need assistance?


If you have questions or you encounter problems while using Villo! you can contact us:


Phone sans bord gauche


or +





Allée Verte 56 - 1000 Bruxelles


Or you can take a look at our FAQ.


Download here the

General Conditions

of Access and Use of the  Villo!

Using the bikes

Using the bikes

Pick up a bike in one station and drop it off at the other. Villo! is an esay-to-use system that is available 24/7.

Rent a bike

To hire a bike, make sure you have your subscriber card or your 1 Day or 7 Day ticket. Log on at the terminal using your subscriber card* or ticket, then.

Find out more

Returning a bike

Attach the bike to a stand and wait for the beeps and the indicator light to confirm that the bike is properly locked in place.

Find out more


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