Service and Use
Everything you want to know about…
- How can I contact Villo?
- What do I do if I can't reach the call centre?
- Can I hire two bicycles with one subscription card?
- Can I lend my subscription card or my 1 or 7 day ticket to a third party?
- Where can I find a map of the docking stations?
- How can I find out where there are available docking stations and bicycles?
- There are no docking stations available. How can I return my bicycle?
- How can I unlock the bicycle?
- How can I be sure that my bicycle is properly locked in the docking station?
- The terminal is asking me to dock my bicycle but I already did. What should I do?