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Need assistance?

 

If you have questions or you encounter problems while using Villo! you can contact us:

 

 

Or you can take a look at our FAQ.

 

Attention! As from the 15th of February the General Conditions of access and use of the Villo! Service change!

Download here the new version.

General questions

Before using Villo, please read the general conditions of access and use. The document answers all your questions on conditions of use and the specific features of self-hire bikes.

How old do you have to be to use Villo! ?

How old do you have to be to use Villo! ?

You can use Villo! from age 14 and upwards (minimum height: 1.50m). The subscription form for a minor (between 14 and 18) must be completed by the legal guardian, who undertakes to abide by and ensure compliance with the general conditions of access and use.

1 year card

 

For € 30 per year, you can enjoy the following benefits:

- Unlimited use of Villo!

- First 30 minutes for free.

 
 

You can also buy a day or week ticket in one of the stations.

 

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