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If you have questions or you encounter problems while using Villo! you can contact us:

 

 

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General Conditions

of Access and Use of the  Villo!

Win extra time for your transfers!

Villo! has launched a new system of « bonus points ». Every time you dock your bike in one of the « bonus » stations, you gain 10 minutes. There are 30 bonus stations in total in the higher parts of Brussels.

With the second phase of the Villo! installations being near completion we have decided to reward the most courageous among you.

How can you win bonus points? Check the conditions online. Read more

Enhanced security for your online payments

The Villo! website has been enhanced in response to the new international security standards (it is now PCI DSS-certified - Payment Card Industry Data Security Standards) strengthening controls of bank data. What changes have been made to your online subscription? Read more

A new App to move around more easily!

The new features of the AllBikesNow app are even more flexible, clear and simple. This service is offered to you for free by JCDecaux and can be downloaded from the App store and Google Play.
Read more

 

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