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If you have questions or you encounter problems while using Villo! you can contact us:

 

 

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General Conditions

of Access and Use of the  Villo!

Win extra time for your transfers!

Villo! has launched a new system of « bonus points ». Every time you dock your bike in one of the « bonus » stations, you gain 10 minutes. There are 30 bonus stations in total in the higher parts of Brussels.

With the second phase of the Villo! installations being near completion we have decided to reward the most courageous among you.

How can you win bonus points? Check the conditions online. Read more

Setting European standards for direct debit services by domiciliation

The national service of debit services used until now, will be replaced soon by a new European direct debit service SEPA.
The SEPA format aims to standardize payments schemes used at the heart of Europe, for domestic payments as well as cross-border payments.

For the existing subscriptions, the given consent for the national direct debit, signed during the subscription, remains valid for the SEPA direct debit.
The subscriber doesn’t have to do anything.
Read more

A new App to move around more easily!

The new features of the AllBikesNow app are even more flexible, clear and simple. This service is offered to you for free by JCDecaux and can be downloaded from the App store and Google Play.
Read more

 

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